OpenNous for Product
Build what customers actually ask for
OpenNous groups requests and complaints from every call, email and ticket into themes, and puts the accounts and the pipeline behind each one.
Ask inside your agents
Ask Claude which accounts need a feature and get the deals, quotes and sources back.
Hear why customers go quiet
The calls, emails and usage behind a stalled or lost account, in one answer.
Close the loop when it ships
Tell the accounts that asked, with a note drafted from what each of them said.
Works with your product stack
What customers do and what they say, read side by side.
PostHogFeature usage
SlackFeedback channels
GranolaDiscovery notes
FirefliesCall transcripts
FathomCall recordings
GmailRequests by email
HubSpotPipeline behind a theme
ClaudeSpecs in your agentWhat changes for Product
Three things your team stops doing by hand.
- 01Themes, not anecdotesRequests counted across accounts, with the pipeline attached.
- 02Quotes with sourcesEvery theme links back to the call or email it came from.
- 03Specs from evidenceTurn a theme into a written spec your team can build from.
Every account on one record you can trust
Connect your CRM and your inbox, and the account record builds itself from the last 12 months.